Shipping policy
Shipping Policy
Effective Date: June 12, 2025
At Minecroftshop, we are committed to providing reliable and efficient shipping for our customers. All orders are processed and shipped from within the United States.
## Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during peak seasons or high-demand periods.
## Shipping Times
Estimated delivery times are as follows:
United States: 3–7 business days
International (primarily Europe): 7–15 business days
Delivery times are estimates and may vary depending on the shipping carrier, destination, and external factors such as weather, customs, or logistics delays.
## Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
## Tracking Information
Once your order has shipped, a tracking number will be provided via email. Please allow up to 24–48 hours for tracking updates to become available.
## Incorrect Address
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
If you notice an error in your shipping details, please contact us as soon as possible. We cannot guarantee changes can be made once the order has been processed or shipped.
## Lost or Delayed Shipments
Minecroftshop is not responsible for shipping delays caused by carriers, customs, or other factors beyond our control.
If your package is significantly delayed or appears to be lost, please contact us and we will assist you in working with the carrier.
Contact Information
Store Name: Minecroftshop
Address: 3699 SE 161st Ave, Ocklawaha, FL 32179, United States
Phone: +1 408-430-2218
Email: service@minecroftshop.com
If you have any questions regarding shipping, feel free to reach out to us.